Privacy Policy

As a security product, BritGi (also referred to as “we” or “us“ or “our”) treats your data seriously and is committed to putting every effort in to ensure your privacy is safe and secure. This privacy policy describes how and why we collect, store, use, share and protect the information obtained from the individuals who visit our Website and who register to use BritGi as a user. This policy also describes the action you can take when you have concerns about our privacy practices.

We pledge to collect and process your information under these principles:

We will be as transparent as possible, including how we use your information and whom we share it with. We will keep your information as secure and safe as possible by implementing security measures in line with industry standards. We will ask for your consent when there is new personal data to be collected/shared. By using BritGi, you agree to allow us to collect and process the information about you for the purposes described below. Under no circumstances do our products and services access your information without receiving your consent first.

Data We Collect

We obtain certain personal information about you and information that is related to your experience with our products and services. Such information includes:

Visual and audio data, such as events in your event book and recordings in your moment, Timestamps and durations when events took place, Account information (email address, language, country), Device technical information (model name, OS type/version, MAC address), Personal device settings (device aliases), Device runtime statistics (battery level, connectivity status), IP addresses where you use our products and services, Linkage between accounts under the service, Feature usage statistics (start/end times, frequency)

Information Collected Automatically

We may use cookies, web server logs, web beacons, and other information-gathering technologies to obtain certain information that helps us identify you quickly. These types of information include IP address, identifiers associated with your devices, types of devices connected to our services, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of website or app visits.

These technologies help us (1) identify you and count visits to our websites; (2) keep track on how you interact with our products and services; (3) customize the services based on your preferences; (4) understand the usage of our products and effectiveness of our communications; and (5) manage and improve our products and services.

For free users, our advertising partners may collect information by automatic means through our app to display and manage advertising on our app. For example, your usage patterns on our app may serve as an important reference for them to suggest interest-based advertisements to you. Please rest assured that this type of information is processed in a non-identifiable way and that they also have strict rules for processing such information. Please check here to learn more about the service providers’ policies. If you are not willing to have such information used for the purpose of presenting you interest-based ads, you may opt-out from the instructions in this article.

How And Why We Use The Information

We collect information stated above to:

Provide, develop, and improve our products and services for you. Pursue legitimate interests, including conducting research, helping us form business decisions, personalizing the services for you based on the types of devices you are using or the environment where you have your devices set up Comply with legal obligations. For example, we may process your information in response to legal process or law enforcement requests Communicate with you, such as providing potentially practical tips and special offers for you Address technical issues reported by you to improve functionalities and availabilities of the services

Investigate potential violations of Terms of Service

In most cases, the data we use for research and analyzing purposes are processed in a non-identifiable form, which means the information is processed anonymously and will never be associated with you. For example, we may track aggregated information like registration and validation rates to help us design more effective onboarding pages. We may also use machine learning algorithm to access the data automatically without manual operation and help us provide personalized services for specific groups of individuals. We use such information to help us increase sales, make marketing decisions, and pursue legitimate interests.

However, we may access your information in a personally identifiable way under the following circumstances: (1) when you encounter any technical issue and request that we address such issue; (2) when we investigate potential violations of Terms of Service; (3) when we have to meet any applicable law, regulation, legal process or enforceable government request. Whenever your personal information is involved in any case stated above, we will always ask for your consent before taking any further action. Please also note that this principle is established for those who are in compliance with our Terms of Service.

We take data security very seriously and keep the information obtained from you safe and secure in line with industry standards. Your personal information is encrypted while it is transmitted to our servers in order to prevent any unauthorized third parties or threats from accessing the data. Please note that we may process your personal information on servers not necessarily located in your home country.

Choices you have on your Data

We generally retain your personal information on our servers as long as you remain an BritGi user for the purpose of offering you with the services and pursuing the legitimate interests outlined above. You have the right to request access to the information we collect about you. Upon your request, we can also remove your account from our database and cease the contract within a few days. To do so, please contact us at issue report form.

Individual Rights for EEA

If you are from the European Economic Area, you are given certain rights that are available to you under applicable laws. In certain circumstances, you have the right to: (1) erasure of personal information about you; (2) object to processing your personal information or receiving promotional communications; (3) request that we correct your personal information when you believe that it is inaccurate.

Information Sharing

We will never share your information for any commercial and marketing purpose unrelated to the delivery of our products and services without receiving your consent first. We will never sell or rent our user list or any other related information that can possibly be associated with you. We are dedicated to minimizing the exposure of our users’ identities and may only share your personal information in the following limited situations:

We may process the information obtained from you on the platforms our third-party partners provide. As stated above, though these service providers are shared with the information, they are restricted from disclosing it. Check their privacy policies here.

The technicians who oversee data processing and storage are able to access certain information about you in order to complete their tasks and answer your questions. We have strict rules for our technicians and under no circumstances are they allowed to disclose your information for any non-BritGi purpose.

We may disclose your personal information for the following legal reasons: (1) to respond to law enforcement requests. For example, we may share crime scenes captured by our products and services to help the police track down criminals; (2) to comply with law or legal process (such as a court order or subpoena); (3) to investigate potential violations of Terms of Service; (4) to protect against harm to the rights, property or safety of BritGi as permitted by law.

We ask for your consent before processing your information. You are also given the rights to opt-out or withdraw that consent at any time. Should you have any further question about your rights to privacy, please reach out to us at issue report form.

International Data Transmission

We may store your personal data in the data centers outside the country you live in. The data may be transferred internationally depending on the service operation requirements. We do not store your personal data in China.

We transfer data of individuals whether from Europe Economic Area or any other countries to the servers provided by our third-party partners in the U.S. in a compliant way. The services our third-party partners provide are certified under the EU-US Privacy Shield Framework and the Swiss-US Privacy Shield Framework. One of our server providers offers us with a Data Processing Addendum, including Model Clauses (Data Processing Addendum) that was approved in 2015 by the EU data protection authorities. This Data Processing Addendum enables us to transfer personal data outside the European Economic Area, to any country, including to the US.

Update to the Privacy Policy

This Privacy Policy may be updated from time to time, depending on our business demands and/or changes to regulatory requirements. We will always ask for your review and approval when we make any change.

Policy for Children

Only individuals aged above 18 are permitted to own an account. Individuals aged above 16 but below 18 are requested be under the supervision of a parent or legal guardian while using our products and services and only when they agree to be bound these Terms on your behalf. We do not knowingly obtain information from children aged below 16.

How to Contact Us

Once again, we take the information we gather from you rather seriously. Generally, the information is collected to serve as an important reference to provide you with better products and services. If you have any question about our privacy practices, you may submit an inquiry by issue report form.